In our journey of building a valuable organization, I have tried to understand better the underlying principles that govern this process. To clarify, a valuable organization is one that creates value for its customers, and consequently, its shareholders, employees and suppliers. Valuation does not necessarily equal value creation.
My understanding of the subject stems from the philosophy that Kaizen has taught me - that a valuable organization constantly improves itself. And this improvement is built on 2 pillars - respect and discipline.
Respect - for yourself, clients, employees and suppliers - means that you actively eliminate waste and strain from processes, because you want those in your value chain is utilize their time and effort to the fullest.
And discipline allows you to engage is such process improvement efforts consistently.
One without the other is like having to choose between someone's character and competence while hiring them - it is a false choice.
Personally, I have had difficulty being disciplined. A symptom of this is my fondness for video games - pressing a button or swiping the screen gives me instant feedback, gratification and a sense of progress. Real life, unfortunately, demands consistency - rewards (may) come if you stay the course. The only solution that I see is to enjoy the journey. More on that later.
Why the Blog
As we grow Lattice, we would like to share our lessons in product design & development, building a company, and the healthcare space. We hope it presents you with some interesting ideas, and starts off useful debates.